All orders placed through alloycharge.com are subject to product availability and confirmation of the order price. Payment is accepted via UPI, credit card, and debit card. The full payment amount is due before shipping.
Alloy Charge strives to provide accurate product specifications and descriptions. All products carry manufacturer warranties, with details available in each product's information page.
Shipping within India is handled through our courier partners, with an expected delivery time of 2–7 working days. Delays caused by unforeseen events or customs clearance are excluded from our delivery guarantees.
Returns and replacements are governed by our Shipping & Return Policies section below.
Alloy Charge Technologies LLP shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.
These terms are governed by and construed in accordance with the laws of India.
Any disputes arising from these terms shall be resolved through arbitration in accordance with Indian arbitration laws.
We reserve the right to revise these terms at any time. Visitors are encouraged to review this page periodically for any changes.
For questions about these terms, please contact us at info@alloycharge.com.
We collect information you provide when placing orders, subscribing to newsletters, or contacting us — including your name, email address, shipping address, and phone number. We also automatically collect browsing data such as your IP address and browsing history on our site.
Your information is used to process orders, provide customer support, and communicate about your purchases. With your consent, we may also send promotional emails about new products and offers, which you can opt out of at any time.
We do not share your personal data with third parties without your consent, except as necessary to fulfill orders (e.g., with shipping partners) or to comply with legal requirements.
You have the right to access, correct, or delete your personal data. You may also opt out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.
We implement reasonable security measures to protect your personal data from unauthorized access, disclosure, or destruction.
For privacy-related inquiries, please contact us at info@alloycharge.com.
We ship across India using our trusted courier partners. Standard delivery takes 2–7 working days. Delivery times may vary due to festivals, weather conditions, or customs-related delays.
If you receive a damaged or faulty item, please report it within 7 days of receipt. Once the issue is confirmed, we will offer a replacement or full refund at your preference.
We do not accept returns for change of mind. Please review product specifications carefully before placing your order.
Replacement requests must be made within 7 days of receiving the product. The item must be returned in its original packaging. After the 7-day window, product warranties apply.
Please retain your order confirmation email as proof of purchase for any warranty or return claims.
